The American Red Cross has been the leading emergency response organization in the United States. The Red Cross is part of the worldwide movement offering neutral humanitarian care to war victims and victims of natural disasters. Over the years, the Red Cross has taken on more and more services in an attempt to relieve and prevent suffering.
Nancy spent twenty five years working in law enforcement in California serving as a probation officer. She retired after her years of service and still wanted to fulfill that give back attitude to the community. Nancy volunteered for the Red Cross because she always believed in the work that they do. Having been in law enforcement for so many years, Nancy lived on the adrenaline and working in disaster areas seemed to be her calling.
Hurricane Ike that devastated Galveston and the Gulf began her service with the Red Cross. Nancy spent a month in Texas in 2008 battling the after effects of the storm. She was placed with the Welfare Inquiry section to try and get the victims of the story connected with other friends
The woman, a 94-year-old depressed grandmother has lived by herself in Galveston and was sent to San Antonio for shelter.
Because of her age and the extreme conditions of stress, the elderly woman could not remember the last name of her granddaughter, or where the girl lived. The lady was afraid that she was going to die alone in the shelter.
As fate would have it, the granddaughter was calling shelter after shelter trying to find her grandmother.
Nancy was able to connect the two people and she was fortunate to see the joy in her eyes and the smile on her face as life went from sadness to joy when the grandmother and granddaughter connected on the phone.
The elderly woman was immediately changed. She went from being secluded and lost in the disaster to someone that was full of joy after hearing the voice of someone she loved and that cared for her. The story is one of many such reunions Nancy witnessed, each one a remarkable testimony to the change we can have on others’ lives.