The riots in London that broke out this week were originally organized and planned through communication outlets like Twitter and Facebook. These sites are obviously not actually responsible for what was done of course but the negative impact of the sites definitely didn’t create any good publicity for the sites. Today however we know that Facebook, Twitter, and other social networks can in fact be used for good.
Facebook and Twitter were both being used today to schedule and organize multiple clean up programs around the area. The communication system used to organize the riots is clearly being used in order to clean up the entire mess as well which shows great promise for the future of social networking. The cleanup organization is also showing officials that despite the chaos people do still have the desire to make things right.
Overall experts say it is quite refreshing to see that these social media networks can be used for good and not just malicious acts. As more examples of this begin to surface it is likely that Facebook and Twitter will eventually be seen as a useful communication tool for mass messaging rather than just another network. For now few organizations base their entire communication on Facebook or Twitter but in the future it seems likely that Twitter or Facebook could become official channels of communication for officials or government agencies in times of emergency or other critical events.